Portfolio Transformation Manager (AI)

Location: Hybrid in San Jose, California, or Research Triangle Park, North Carolina; expected to work in the office three days per week. Relocation and relocation assistance are not offered.

Salary: $129,200–$192,500 per year, plus a comprehensive benefits package.

Company

hirify.global delivers intelligent data infrastructure, unified storage, integrated data services, and cloud solutions supporting traditional workloads, multicloud environments, and enterprise AI.

What you will do

• Drive execution of strategic transformation initiatives and cross-functional programs across Support, Customer Success, Professional Services, Sales, Finance, Operations, and IT.
• Maintain program plans, milestones, dependencies, action tracking, decision logs, risks, and governance processes.
• Manage OKRs, KPIs, executive scorecards, performance dashboards, business reviews, and leadership reporting.
• Analyze portfolio performance, financial results, customer metrics, operational data, and business trends to develop recommendations.
• Support planning, prioritization, launches, pilots, process adoption, automation, and AI-enabled operational improvements.
• Lead the strategy and governance of the hirify.global Community, including adoption, platform enhancements, content, customer advocacy, and feedback insights.

Requirements

• 5–8 years of experience in program management, strategy, business operations, consulting, portfolio management, or a related field.
• Experience leading cross-functional initiatives in complex organizational environments.
• Strong analytical, problem-solving, communication, project management, and program management skills.
• Experience building executive presentations, dashboards, KPIs, and business reports.
• Ability to influence stakeholders without direct authority and support transformation, governance, and operational priorities.
• Ability to work from the San Jose or Research Triangle Park office three days per week.

Nice to have

• Experience with OKR and KPI frameworks, portfolio governance, executive reporting, business intelligence, and AI-enabled tools.
• Knowledge of enterprise technology, customer success, professional services, or support organizations.
• Experience managing customer communities, digital engagement platforms, Voice of Customer initiatives, adoption metrics, or vendor management.

Culture & Benefits

• Hybrid working environment focused on collaboration and connection.
• Health insurance, life insurance, retirement or pension plans, paid time off, leave options, and performance-based incentives.
• Employee stock purchase plan and potential restricted stock units, subject to regional policies.
• Culture emphasizing initiative, ownership, inclusion, flexibility, and professional impact.