Case Manager, Care & Assistance

Location: Corpus Christi, Texas, United States

Salary: Up to $50,000 annually, approximately $4,166.67 monthly.

Company

Texas A&M University–Corpus Christi is a Hispanic-Serving and Minority-Serving Institution within the Texas A&M University System, serving approximately 11,000 students.

What you will do

• Provide comprehensive case management for students experiencing personal, academic, financial, housing, wellness, or basic-needs concerns.
• Conduct needs assessments, develop action plans, make referrals, monitor progress, document outcomes, and close cases within required timeframes.
• Coordinate with University Housing, the Dean of Students Office, campus departments, community agencies, health providers, and family contacts when appropriate.
• Provide crisis response and intervention support for acute personal, behavioral, mental health, housing, and residential concerns.
• Support students facing housing instability, eviction risk, food insecurity, financial hardship, or temporary housing needs.
• Deliver outreach, education, consultations, and training for students, faculty, staff, Resident Advisors, and campus partners.

Requirements

• Bachelor’s degree in Counseling, Psychology, Social Work, or a closely related field, plus five years of related professional experience; equivalent education and experience combinations may be considered.
• Experience in crisis management, student support, case management, social services, behavioral intervention, housing support, counseling, or a related area.
• Experience facilitating training or presentations for students, staff, or faculty.
• Intermediate skills with Microsoft Word, Excel, PowerPoint, Outlook, and proprietary or web-based applications.
• Strong communication, collaboration, organization, confidentiality, and sensitive-situation management skills.
• Ability to work with mental and physical health providers, community agencies, campus partners, case files, referral resources, and service databases.

Nice to have

• Master’s degree in Counseling, Psychology, Social Work, Student Affairs, Higher Education Administration, or a related field.
• Five or more years of experience in a college or university setting.
• Experience with electronic case management or student care databases such as Maxient or Symplicity.
• Experience supporting students affected by housing insecurity, food insecurity, financial hardship, or other basic-needs concerns.

Culture & Benefits

• Full-time staff employment at a university campus.
• Medical, dental, vision, life, disability, and flexible spending benefits, subject to eligibility and applicable policies.
• Retirement options through the Teacher Retirement System of Texas or Optional Retirement Plan.
• Vacation, sick leave, birthday leave, and 12–15 paid holidays annually.
• Tuition coverage of up to 18 credit hours per fiscal year, book scholarships, and Public Service Loan Forgiveness eligibility.
• Employment is contingent on credential verification and a criminal history investigation.