Family and Client Support Specialist (Human Services)

Location: Turlock, California, USA; hybrid work across the IRC office, client homes, community settings, and partner locations

Pay rate: $29.10–$30.00 per hour

Company

hirify.global is a humanitarian nongovernmental organization supporting people affected by conflict and disaster through health, safety, education, economic wellbeing, and community integration programs.

What you will do

• Support newly arrived refugees, immigrants, asylees, newcomers, and eligible families with airport reception, transportation, housing stabilization, home setup, orientation, and essential resources.
• Conduct intakes, assessments, follow-ups, and individualized support planning focused on self-sufficiency and SMART goals.
• Provide advocacy, coaching, referrals, resource navigation, appointment support, provider communication, and coordinated assistance.
• Connect clients with healthcare, behavioral health, public benefits, housing, education, employment, transportation, interpretation, legal, and family-support services.
• Build partnerships with community organizations, schools, healthcare providers, employers, landlords, government agencies, and other stakeholders.
• Maintain case documentation and data in ETO or other required systems, respond to urgent needs, and transport clients, household goods, or materials when required.

Requirements

• Bachelor’s degree in social work, public health, human services, psychology, sociology, or a related field preferred.
• One to two years of experience in refugee resettlement, human services, public health, social services, or community-based services preferred.
• Experience with refugees, immigrants, asylees, newcomers, low-income families, or culturally and linguistically diverse communities strongly preferred.
• Strong advocacy, communication, active listening, cross-cultural engagement, organization, documentation, and problem-solving skills.
• Fluency in English is required; proficiency in a client-community language is preferred.
• Valid driver’s license, safe driving record, reliable transportation, and ability to operate passenger vans and small box trucks are required based on program needs.

Culture & Benefits

• Trauma-informed, person-centered, family-centered, culturally responsive, and strengths-based working practices.
• Combination of office-based, remote, community-based, and field-based work with regular local travel.
• Evening or weekend work may be required based on client needs and program requirements.
• Paid sick leave, U.S. holidays, paid time off, medical, dental, and vision insurance.
• Flexible spending accounts, 403(b) retirement savings with employer contributions, disability and life insurance, and an Employee Assistance Program.