Internal Contract Service-Sales Administrator

Location: Primarily office-based; supporting service-contract administration in the Czech Republic and Slovakia.

Company

hirify.global develops water-analysis solutions as part of Veralto’s Water Quality Segment, supporting water and environmental safety worldwide.

What you will do

• Manage administrative activities for service-contract renewals, including customer communication, signed amendments, follow-up actions, and contract closure.
• Prepare customer, equipment, pricing, and timeline information for new service-contract proposals.
• Maintain accurate contract data in ServiceMax (SMAX), CRM, Salesforce, and other internal systems.
• Identify customers without service agreements and coordinate service opportunities with sales teams.
• Coordinate communication between service, sales, dispatch, customer support, finance, and other departments.
• Support complex or non-standard contract configurations and resolve escalations with the Service Manager and Service Dispatcher.

Requirements

• Secondary education; business, administration, commerce, technical, or service-related education is preferred.
• Experience in administrative support, customer service, contract administration, order management, or service-sales processes is advantageous.
• Ability to manage large volumes of data, deadlines, contract documentation, reports, and multiple parallel tasks accurately.
• Strong communication, reliability, independence, attention to detail, and organizational skills.
• Proficiency in Microsoft Office, especially Excel; experience with Salesforce, ServiceMax (SMAX), CRM, ERP, or similar systems is advantageous.
• Fluent Czech and working English are required for customer and internal communication, documentation, and international collaboration.

Culture & Benefits

• Permanent, full-time employment contract.
• Onboarding, training, career coaching, and professional development opportunities.
• Meal vouchers, bonuses, five weeks of vacation, and professional and language training.
• Collaboration with service, sales, customer, and international teams.