Principal Customer Engineer (Network Security), France

Location: Hybrid in Paris, France. Travel of up to 20–50% may be required for customer meetings, conferences, industry events, and in-person collaboration.

Company

hirify.global operates a large global network that protects and accelerates Internet applications through performance, security, and developer platform services.

What you will do

• Lead technical discovery, validation, Proofs of Concept, architectural presentations, diagrams, and demonstrations for enterprise customers.
• Map customer infrastructure across DNS, CDN, Zero Trust, network security, and Workers to suitable hirify.global architectures and deployment strategies.
• Guide onboarding, migrations, and adoption through structured blueprints, configuration best practices, telemetry monitoring, and risk remediation.
• Own technical customer relationships across the full lifecycle, including health, retention, expansion, and technical Quarterly Business Reviews.
• Use AI agents, LLMs, internal platforms, and automation to streamline RFP responses, security questionnaires, sandbox provisioning, monitoring, and documentation.
• Create technical enablement materials, standard operating procedures, architectural guidance, workshops, and customer education resources.

Requirements

• Experience in a customer-facing technical role such as Solutions Engineering, Customer Engineering, Professional Services, Sales Engineering, Technical Account Management, or Forward Deployed Engineering.
• Ability to design and explain complex enterprise network and security architectures to engineers and C-level executives.
• Strong communication, presentation, stakeholder management, consultative, and business value translation skills.
• Experience in quota-carrying or revenue-aligned environments, enterprise sales cycles, and SaaS metrics.
• Depth in at least four relevant areas, including Internet fundamentals, security, performance, AI proficiency, coding and scripting, or developer platforms.
• Undergraduate or graduate degree in Computer Science, Engineering, or a related field.

Nice to have

• Experience creating technical enablement, workshops, code samples, documentation, or developer onboarding programs.
• Knowledge of LLM orchestration, Retrieval-Augmented Generation architectures, and model-access controls.
• Understanding of PCI DSS, HIPAA, or SOC 2 requirements.
• Background in hyperscalers, digital-native companies, distributed systems, or startups.

Culture & Benefits

• Work in a mission-driven company focused on protecting and improving the open Internet.
• Use AI as a partner for solving complex problems and reducing administrative work.
• Collaborate across technical, customer-facing, enablement, and engineering teams.
• Variable compensation is tied to new business acquisition, adoption milestones, and account expansion.
• Applicants reaching the offer stage may be asked to attend an in-person interview at a hirify.global office or hub.