Provider Development Specialist

Location: US VirtuOx (Remote)

On-target earnings: $75,000–$78,000 USD annually, including base salary and target incentive compensation.

Company

Connected-care organization focused on sleep and respiratory health, provider access, and technology-enabled patient care.

What you will do

• Contact provider offices within 24 hours after Territory Manager-led educational events.
• Introduce solutions and services, answer high-level questions, and guide providers through their first order.
• Follow up after completed orders to secure repeat ordering and increase utilization.
• Conduct monthly outreach to active providers, strengthen relationships, and identify account growth opportunities.
• Recover inactive accounts by identifying disengagement reasons, service gaps, and reactivation strategies.
• Partner with Territory Managers by sharing provider feedback, market intelligence, and account-specific growth plans.

Requirements

• High school diploma or equivalent.
• 2–4 years of experience in customer experience or sales support within home medical equipment, respiratory, or sleep diagnostics.
• Ability to build relationships with healthcare professionals and office staff.
• Strong organization, communication, follow-through, and ability to manage multiple accounts.
• Ability to work accurately across multiple systems and platforms.
• Resourcefulness, accountability, initiative, and a customer-focused approach.

Nice to have

• Familiarity with DME operations, healthcare workflows, or similar environments.

Culture & Benefits

• Flexible work arrangements in a collaborative, inclusive, and growth-oriented environment.
• Medical, vision, dental, life, AD&D, short-term and long-term disability insurance.
• HSA, FSA, commuter benefits, 401(k), ESPP, EAP, and tuition assistance.
• Fifteen days of PTO in the first year, 11 paid holidays, and 3 floating days.
• Primary and secondary caregiver leave, plus a 20% target sales incentive opportunity.