Data Center Technician (Hardware & Support)

Location: Richmond, Virginia 23219, United States; hands-on work in mission-critical data center and colocation environments.

Salary: $137,300 annually. The posting also references pay of $151,800.

Company

hirify.global provides staffing and technical workforce services for enterprise and infrastructure environments.

What you will do

• Provide Tier 1 and Tier 2 support for enterprise servers, storage, network, rack, power, and cabling infrastructure.
• Perform rack-and-stack installations, hardware replacements, relocations, and decommissioning projects.
• Troubleshoot equipment and service issues, restore technical services, and perform root cause analysis.
• Create diagnostic checklists and maintain knowledge bases and call-tracking databases.
• Manage structured copper and fiber cabling while monitoring power, cooling, environmental conditions, capacity, and redundancy.
• Coordinate vendors, contractors, and colocation providers within incident, change, and problem management processes.

Requirements

• Professional experience supporting enterprise data center or colocation environments.
• Hands-on knowledge of enterprise hardware, server and storage systems, copper and fiber cabling, and DCIM or asset management platforms.
• Ability to prioritize work independently in mission-critical environments and interpret rack elevations, infrastructure diagrams, and technical documentation.
• Availability for scheduled maintenance and after-hours incident response.
• Strong troubleshooting, organization, documentation, and communication skills.

Culture & Benefits

• Collaborative technical support environment focused on reliable colocation operations.
• Temporary assignments lasting 13 weeks or longer may include medical, dental, vision, and 401(k) benefits.
• Statutory sick pay is provided where required.
• Reasonable accommodations are available during the employment process.