DC Technician (WMS/WES/WCS)

Location: Goodyear, Arizona, United States; travel is required, including potential international travel.

Company

Provides technology and operational support for distribution center and supply chain systems.

What you will do

• Support and maintain MAWM/WMS, WES, WCS, and related distribution center hardware.
• Review, assign, track, and resolve support tickets according to business priorities.
• Assist with system modifications, configurations, enhancements, upgrades, and patches.
• Support distribution center requirements across system-related projects and contribute to user story development.
• Investigate technical solutions through exploratory spikes and identify process and development efficiency improvements.
• Provide basic desktop and network troubleshooting, on-call coverage, and support outside standard schedules when required.

Requirements

• 1–2 years of advanced troubleshooting experience in a warehouse or manufacturing environment.
• High school diploma, technical school training, or equivalent education and work experience.
• High proficiency in Microsoft Office Suite and/or Google Workspace.
• Familiarity with project management tools and methodologies.
• Strong negotiation, influencing, collaboration, problem-solving, planning, and communication skills.
• Ability to travel, including potential international travel.

Culture & Benefits

• Work across multiple functional areas with a focus on operational execution.
• Collaborate with managers, senior team members, vendors, project teams, and internal teams.
• Participate in an on-call rotation and project-related support coverage.