Middle Account Manager (iGaming)

Location: Georgia or Poland

Company

hirify.global develops and operates digital products for the iGaming industry, including the Game Aggregator, a high-load casino games API platform.

What you will do

• Manage daily communication with casino operator clients and provide timely support.
• Build long-term client relationships by understanding needs and helping clients get value from the Game Aggregator.
• Identify opportunities to introduce relevant services, game content, and other solutions.
• Monitor account and product performance, analyse data, and recommend improvements.
• Coordinate with Product, Technical Support, and other internal teams to resolve client issues and requirements.
• Track iGaming market trends and competitor activity to provide relevant client insights.

Requirements

• At least 2 years of experience in Account Management, Customer Success, or a similar client-facing role.
• Strong written and spoken English at B2+ level.
• Experience building and maintaining strong client relationships.
• Ability to analyse data and turn findings into practical recommendations.
• Strong problem-solving skills and the ability to handle client issues efficiently.
• Confident communication and collaboration with international, cross-functional teams.

Nice to have

• Written and spoken Russian.
• Experience in the iGaming industry or with B2B digital products.

Culture & Benefits

• Private health insurance and sports benefits.
• Comprehensive mental health program.
• Free online English lessons and local language courses.
• Paid time off and maternity leave support.
• Upskilling opportunities, internal workshops, professional conferences, and corporate events.
• Referral program rewards.