7 дней назад
HubSpot Broker Specialist
Вакансия из Hirify Global, списка международных tech-компанийДля мэтча и отклика нужен Plus
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
HubSpot Broker Specialist (CRM/Financial Services): Configuring and optimizing HubSpot CRM for franchise brokers, including workflows, automations, reporting, custom objects, and learning documentation, with an accent on broker adoption, platform reliability, and scalable solutions. Focus on gathering requirements, troubleshooting CRM issues, analyzing commercial and customer outcomes, and collaborating with engineering, design, marketing, sales, and business stakeholders.
Location: Richmond, Melbourne VIC, Australia; hybrid working
Company
operates a property platform and financial services marketplace that helps consumers find and finance property in Australia.
What you will do
- Support franchise brokers with HubSpot configuration, adoption, and utilization as a core business tool.
- Configure and optimize workflows, automations, segments, reporting, dashboards, and views.
- Gather broker requirements and feedback, review proposed solutions, troubleshoot issues, and support scalable and reliable CRM implementations.
- Monitor HubSpot updates, new features, broker needs, and industry trends to improve the CRM solution.
- Respond to stakeholder questions and provide guidance across business and technical teams.
- Create and maintain HubSpot learning and development documentation and training materials for brokers.
Requirements
- 2–4 years of hands-on experience implementing and administering HubSpot CRM, including custom objects, workflows, reporting, dashboards, and automations.
- Experience working directly with external stakeholders and solving customer challenges.
- Strong analytical, problem-solving, and detail-oriented approach, with the ability to model commercial, customer, and risk outcomes.
- Excellent written and verbal communication skills for working with brokers, engineers, consumers, and senior leaders.
- Proven stakeholder management, influencing, prioritization, and cross-functional collaboration skills.
- Ability to work at pace in an iterative environment and manage multiple requirements under tight deadlines.
Nice to have
- Understanding of the mortgage and home-lending market and relevant regulatory requirements.
Culture & Benefits
- Hybrid and flexible approach to working.
- Birthday leave and options to purchase additional leave.
- Flexible parental leave for primary and secondary carers.
- Volunteering leave, community grants, matched payroll giving, and a charity-focused Community Café.
- Hackdays and an environment focused on learning, growth, diversity, equity, and inclusion.
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