EUC Engineer

Location: Full-time onsite role in Richmond, Melbourne, Australia

Company

hirify.global is an ASX-listed Australian advisory and IT solutions company providing managed services, hybrid IT, private cloud, and connectivity solutions.

What you will do

• Manage Active Directory user and group administration, permissions, group policies, and password resets.
• Handle daily onboarding and offboarding, including account provisioning, access control, and hardware allocation.
• Administer Microsoft 365, Exchange, and Intune, including mailboxes, licenses, device enrollment, and compliance policies.
• Set up, image, configure, and troubleshoot Windows, macOS, laptops, desktops, peripherals, and mobile devices.
• Support meeting room technology and AV equipment and collaborate with Infrastructure, Security, and Service Desk teams.
• Maintain asset and user records in ITSM systems and contribute to documentation and process improvements.

Requirements

• Australian permanent residency or citizenship is required.
• 1–3 years of experience in a Desktop Engineer role.
• Strong working knowledge of IT technologies and excellent customer service and communication skills.
• Process-driven attention to detail with the ability to prioritize multiple tasks.
• Ability to work independently and collaboratively in an onsite environment.
• Certificate IV or Diploma in Information Technology is preferred.

Nice to have

• Experience supporting corporate enterprise customers.
• Experience with meeting room technology and AV equipment.
• Certificate IV or Diploma of Information Technology.

Culture & Benefits

• Permanent full-time employment with career growth through succession planning, internal promotions, and mentorship.
• Professional development through technology certifications and study assistance.
• Employee benefits, recognition, wellbeing, and mental health support programs.
• Paid parental leave and support for family and caring responsibilities.
• Inclusive culture focused on collaboration, innovation, respect, and continuous learning.

Hiring process

• Submit a complete application online through the careers page.
• The recruitment process may also be used for similar ongoing or temporary opportunities.