Chinese-Speaking Client Relations Manager (Fintech)

Location: Taiwan; Remote

Company

hirify.global operates in the financial services sector and provides client relationship services for its customers.

What you will do

• Develop and maintain strong relationships with clients.
• Handle client inquiries and provide high-quality service.
• Analyze personal clientele and take appropriate actions.
• Communicate product updates, marketing promotions, and relevant terms and conditions.
• Follow legal guidelines and compliance procedures while suggesting system enhancements.
• Support business development, targeted results, and cooperation across departments.

Requirements

• Degree in a business-related field.
• Fluent Chinese Mandarin with excellent oral and written English skills.
• Client-handling experience in financial services is beneficial.
• Strong communication, interpersonal, multitasking, prioritization, and computer skills.
• Reliable, trustworthy, dynamic, innovative, and target-oriented approach.
• Valid work permit required.

Culture & Benefits

• Attractive remuneration package with performance-related rewards.
• Intellectually stimulating work environment.
• Continuous personal development opportunities.
• International training opportunities.

Hiring process

• Introductory chat with Talent Acquisition.
• First interview with the future team.
• Final interview.