Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Growth Manager (Taiwan) (Crypto): Managing and growing a portfolio of top-tier cryptocurrency clients with an accent on concierge-level support, client advocacy, and cross-functional collaboration. Focus on using analytics and reporting tools, strengthening client loyalty through events, and coordinating with Product, Marketing, Risk, and Compliance teams.
Location: Taiwan (Remote)
Company
A crypto exchange and wallet provider offering access to cryptocurrency trading, decentralized applications, and institutional crypto markets.
What you will do
- Provide concierge-level support, rapid issue resolution, market intelligence, and platform guidance.
- Manage a portfolio of top-tier clients as the primary point of contact.
- Advocate for client needs internally and ensure timely resolution of requests.
- Partner with Product, Marketing, Risk, and Compliance teams to support client growth and improve the user experience.
- Represent the brand at exclusive events to strengthen loyalty and attract new business.
Requirements
- Bachelor’s degree or higher.
- 3+ years of growth or operations experience in the cryptocurrency industry.
- Experience with analytical and reporting tools such as Google Analytics and Amplitude.
- Strong communication skills and a sense of urgency when supporting clients and internal stakeholders.
- Fluency in Mandarin.
Culture & Benefits
- Competitive total compensation package.
- Learning and development programs.
- Education subsidy for employee growth and development.
- Team-building programs and company events.
- Values-driven culture focused on collaboration, integrity, and execution.
Будьте осторожны: если работодатель просит войти в их систему, используя iCloud/Google, прислать код/пароль, запустить код/ПО, не делайте этого - это мошенники. Обязательно жмите "Пожаловаться" или пишите в поддержку. Подробнее в гайде →