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Growth Manager (Taiwan)

Формат работы
remote (только Taiwan)
Тип работы
fulltime
Грейд
middle
Английский
b2
Страна
Taiwan
Вакансия из списка Hirify.GlobalВакансия из Hirify Global, списка международных tech-компаний
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Описание вакансии

Текст:
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TL;DR
Growth Manager (Taiwan) (Crypto): Managing and growing a portfolio of top-tier cryptocurrency clients with an accent on concierge-level support, client advocacy, and cross-functional collaboration. Focus on using analytics and reporting tools, strengthening client loyalty through events, and coordinating with Product, Marketing, Risk, and Compliance teams.

Location: Taiwan (Remote)

Company

A crypto exchange and wallet provider offering access to cryptocurrency trading, decentralized applications, and institutional crypto markets.

What you will do

  • Provide concierge-level support, rapid issue resolution, market intelligence, and platform guidance.
  • Manage a portfolio of top-tier clients as the primary point of contact.
  • Advocate for client needs internally and ensure timely resolution of requests.
  • Partner with Product, Marketing, Risk, and Compliance teams to support client growth and improve the user experience.
  • Represent the brand at exclusive events to strengthen loyalty and attract new business.

Requirements

  • Bachelor’s degree or higher.
  • 3+ years of growth or operations experience in the cryptocurrency industry.
  • Experience with analytical and reporting tools such as Google Analytics and Amplitude.
  • Strong communication skills and a sense of urgency when supporting clients and internal stakeholders.
  • Fluency in Mandarin.

Culture & Benefits

  • Competitive total compensation package.
  • Learning and development programs.
  • Education subsidy for employee growth and development.
  • Team-building programs and company events.
  • Values-driven culture focused on collaboration, integrity, and execution.

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