Membership Executive (Upselling/Inside Sales) - French Speaker

Location: Barcelona, Spain — hybrid

Company

hirify.global provides business sustainability ratings, technology-backed scorecards, and actionable insights into companies’ environmental, social, and ethical risks.

What you will do

• Manage and develop the French market by driving upsell, upgrades, customer retention, satisfaction, and value perception.
• Identify opportunities through data analysis and contact customers by phone, email, and webinars.
• Develop scalable content and host webinars for customer groups to promote solutions and generate revenue.
• Coordinate with frontline teams and internal stakeholders on regional initiatives, account reporting, and upselling content.
• Prepare concise technical reports on account and market trends and share best practices with global colleagues.
• Suggest process improvements and automation opportunities while representing customer feedback in product and process improvements.

Requirements

• At least 2 years of experience in customer-facing roles such as business development or sales development.
• Experience in sales, upselling, or inside sales with proactive customer outreach.
• Professional fluency in French and English is required.
• Ability to interpret data, identify actions, present to large groups, and handle dissatisfied customers.
• Foundational understanding of AI concepts and a proactive, autonomous, team-oriented approach.
• Comfort working in a fast-paced, high-growth environment; Salesforce or other CRM experience is preferred.

Nice to have

• Digital marketing experience.
• Experience with Salesforce or CRM software.

Culture & Benefits

• Hybrid work organization with flexible working hours and a policy for remote work from abroad.
• Office and IT equipment support, hybrid allowance for electricity and internet, and meal and transportation vouchers.
• Wellness allowance, professional mental health support, dental benefits, life and accident insurance, and private health insurance.
• Learning and development opportunities, sustainability events, community involvement, employee-led resource groups, and peer recognition.
• Paid volunteer and personal days, a paid moving day, and reduced summer hours in July and August.

Hiring process

• Submit a CV in English; every application receives a response.
• Interview adjustments are available for candidates who require them.