Account Manager Japan (Tokyo Based)

Location: Tokyo, Japan; candidates must live within commuting distance of the Tokyo office, have the right to work and live in Japan, and work in person at least three days per week. Travel is required. Relocation support is not provided.

Company

Informa is an international academic publishing, business intelligence, knowledge, and events organization; Taylor & Francis produces peer-reviewed books and journals.

What you will do

• Design, implement, and own sales strategies for journals, eBooks, and Open Access products across the Japanese territory.
• Manage existing accounts, develop new business, and achieve annual sales, revenue, and profitability targets.
• Plan and conduct customer sales visits, close deals within defined timeframes, and build sustainable customer relationships.
• Develop professional networks with institutions, distributors, funders, government bodies, and other industry stakeholders.
• Attend sales meetings and events, collect market and competitor intelligence, and share customer feedback.
• Collaborate with Sales Support, Marketing, Editorial, and other departments on coordinated territory coverage.

Requirements

• 3–5 years of successful account management experience preferred.
• Strong understanding of academic publishing, academic content business models, and academic library markets.
• Proven sales success in high-pressure environments with experience meeting or exceeding revenue targets.
• Business acumen, profitability orientation, analytical skills, and experience researching and synthesizing complex information.
• Strong consultative sales, communication, resilience, adaptability, and problem-solving skills.
• Professional English proficiency and native-level Japanese are required.

Culture & Benefits

• Flexible balanced working model combining office, customer, conference, and remote work.
• 20 days of annual leave, plus an additional birthday day off.
• Paid sick leave, four paid volunteering days, healthcare and social insurance, commuting and housing allowances, and Benefit One membership.
• Employee assistance programme with 24/7 well-being support.
• Sales bonus scheme and annual health screening, including coverage for employees and spouses.
• Inclusive workplace focused on work-life balance, wellbeing, professional development, and equal opportunity.