Commercial Excellence Manager (Manufacturing)

Location: Shanghai, China; office-based with 30% travel

Company

hirify.global operates in water solutions and industrial manufacturing.

What you will do

• Lead sales target decomposition, performance tracking, forecasting, variance analysis, and sales funnel optimization across China and Southeast Asia.
• Build and improve sales processes, SOPs, CRM adoption, sales enablement programs, territory management, and incentive structures.
• Own pricing governance, including price lists, discount approvals, and pricing performance analysis.
• Lead Customer Service operations and coordinate order-to-delivery execution between Sales and Supply Chain.
• Support the General Manager with data-driven commercial strategy and execute key commercial initiatives.
• Lead and develop an integrated team of sales operations, customer service, and after-sales professionals.

Requirements

• Bachelor’s degree or higher in Business, Management, Engineering, Mathematics, Statistics, or a related field.
• At least 10 years of experience in Sales Operations, Sales Planning, or equivalent roles, including 5+ years in a leadership capacity.
• Experience managing multifunctional teams, preferably including customer service or technical support.
• Strong knowledge of B2B sales processes, customer service models, sales analytics, forecasting, and variance analysis.
• Experience implementing sales processes, CRM systems, and performance metrics; SQL or other data extraction tools are strongly valued.
• Proficient business English and Mandarin required, with the ability to work in a cross-cultural environment.

Nice to have

• Experience with data visualization tools.
• Background in industrial manufacturing or B2B sectors such as plumbing, HVAC, or water solutions.

Culture & Benefits

• Office-based work environment.
• Approximately 30% business travel.
• Opportunity to lead a 6–8-person commercial operations team.
• Focus on continuous improvement, data-driven decision-making, and cross-functional collaboration.