8 дней назад
Supervisor I (Retail)
16 - 25$
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Supervisor I (Retail): Leading sales-floor operations and customer service at the Kate Spade New York outlet with an accent on sales performance, client development, team coaching, and operational compliance. Focus on improving retail KPIs, managing omnichannel and virtual selling, developing associates, and maintaining accurate cash and inventory processes.
Location: Grand Prairie, Texas, USA — Grand Prairie Premium Outlets, Kate Spade
Base pay: $16.00–$24.75 per hour
Company
Kate Spade New York is a global lifestyle brand within the Tapestry portfolio, offering handbags, apparel, jewelry, footwear, home décor, and other products.
What you will do
- Supervise the sales floor and create a customer-first, high-energy retail environment.
- Drive personal and team sales performance, analyze KPIs, and implement improvement practices.
- Build client relationships through proactive outreach, service excellence, clienteling, and VIP retention.
- associates, support recruitment and onboarding, and contribute to ongoing training and development.
- Manage opening and closing procedures, cash handling, deposits, POS operations, inventory movements, shipments, and stockroom replenishment.
- Lead omnichannel and virtual selling initiatives, including livestream shopping, customer data capture, and brand-safe social media engagement.
Requirements
- At least 2 years of experience in a retail service environment in a management or floor leadership role; premium or luxury retail experience is preferred.
- Strong written and verbal communication, customer service, organization, initiative, multitasking, and prioritization skills.
- Proficiency with Microsoft Excel, Word, PowerPoint, and Outlook.
- Social media literacy and familiarity with platform trends, omnichannel selling tools, and clienteling systems.
- Strong English language proficiency is required.
- Ability to work nights, weekends, public holidays, peak seasons, and other high-traffic retail days; ability to lift 25 lbs regularly and up to 50 lbs occasionally.
Culture & Benefits
- Inclusive, equitable, and diverse workplace focused on empowering employees and developing talent.
- Medical, dental, and vision insurance.
- 401(k), disability insurance, commuter benefits, and tuition assistance.
- Paid maternity and paternity leave.
- Equal opportunity and reasonable accommodation support for disabilities and religious beliefs.
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