9 дней назад
Customer Service Representative (Automotive Software)
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Customer Service Representative (Automotive Software): Managing customer orders, inventory records, dealership profiles, shipping and billing issues, and sales reports with an accent on accurate data entry and customer relationship management. Focus on maintaining complete customer files, resolving account and product issues, and coordinating information for sales representatives.
Location: Onsite at the facility in Celina, Ohio, United States; working hours are 10:00 a.m.–6:00 p.m.
Company
provides software and related services for automotive dealerships.
What you will do
- Enter customer orders using the order entry program.
- Maintain inventory records and dealership profile accounts.
- Build professional relationships with prospects and customers.
- Generate forms management and weekly reports for sales representatives.
- Resolve product shipping and billing problems.
- Maintain complete customer files for the sales organization.
Requirements
- Availability to work from 10:00 a.m. to 6:00 p.m.
- Associate’s degree or equivalent customer service experience preferred.
- Detail-oriented and outgoing personality.
- PC knowledge and data entry experience.
Culture & Benefits
- Medical, dental, vision, and life insurance.
- Health savings account.
- 401(k) with up to 6% matching.
- Paid vacation, sick days, and eight paid holidays.
- Onsite medical center and company-sponsored events.
- Non-smoking work environment and referral bonuses.
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