Principal Agent Strategy Manager (AI, Health Systems)

Location: Hybrid in San Francisco or New York; travel up to 25% for executive meetings, presentations, and customer work.

Salary: $195,000–$230,000 base; $235,000–$275,000 OTE, including $40,000–$45,000 commission and equity.

Company

hirify.global develops AI agents that help health systems improve patient access and manage continuous patient conversations.

What you will do

• Own the largest healthcare accounts across launch, adoption, retention, renewal, and expansion.
• Define customer outcomes, success measures, risks, growth opportunities, and ROI plans.
• Guide executive, operational, clinical, and technology leaders through decisions involving AI, patient access, and healthcare operations.
• Coordinate governance, decisions, timelines, and workstreams across hirify.global and customer organizations.
• Bring health system insights into product, implementation, and business decisions.
• Mentor Agent Strategists and improve the customer support function.

Requirements

• 8+ years of relevant experience, including at least 5 years in healthcare or health tech.
• Experience owning large, high-value accounts across adoption, retention, renewal, and expansion.
• Deep knowledge of healthcare operations, patient access, and provider organization decision-making.
• Strong executive communication, analytical thinking, product aptitude, and stakeholder management skills.
• Experience leading enterprise programs across multiple departments, workstreams, and senior leaders.
• Ability to influence without authority, mentor others, prioritize effectively, and make decisions with limited information.

Nice to have

• Experience helping customers adopt AI, automation, or other emerging technology.
• Experience building customer programs or operating processes from the ground up.
• Experience at an early-stage startup or rapidly growing company.

Culture & Benefits

• Equity and competitive compensation.
• Annual professional development budget and training opportunities.
• Office setup stipend, meals, snacks, commuter benefits, and fitness stipend.
• Medical, dental, and vision insurance.
• Flexible PTO and a 401(k) plan.
• Fast-paced, customer-focused environment built around ownership, accountability, and collaboration.