Sales Development Representative (SaaS)

Location: Hybrid role in Toronto, Canada, with 2 days per week in the office at 85 Richmond Street W.

Salary: CAD 40,000–45,000 per year plus bonus.

Company

TouchBistro provides an all-in-one point-of-sale and restaurant management platform used by more than 29,000 restaurants worldwide.

What you will do

• Prospect and qualify warm leads from customer inquiries and marketing sources.
• Conduct high-volume outreach by phone, text, and email.
• Prioritize and organize the lead pipeline daily.
• Record and track sales activities accurately in Salesforce.
• Use product features, partner resources, and marketing materials to meet monthly targets.
• Collaborate with the sales team to deliver a strong customer experience.

Requirements

• At least 1 year of experience in a customer service role.
• Demonstrated self-improvement, upward growth, and strong performance against KPIs or quotas.
• Passion for sales, the restaurant industry, SaaS, and technology.
• Comfort working in a hybrid environment with 2 days per week in the Toronto office.

Nice to have

• Experience in the hospitality industry.
• University or college degree.
• Experience with Salesforce or point-of-sale systems.

Culture & Benefits

• Weekly one-to-one meetings and coaching sessions with leadership.
• Continuous opportunities to develop sales skills.
• Growth opportunities within the Sales organization for consistent top performers.
• Collaborative, innovative, accountable, and respectful work environment.
• Employment equity program and accommodation available during screening and selection upon request.