Medical Record Retrieval Specialist (Healthcare)

Location: Remote work at home in Pennsylvania, United States; occasional travel to provider offices, medical facilities, or a Highmark campus is required.

Company

hirify.global provides healthcare and health insurance services, with roles involving protected health information and secure medical record handling.

What you will do

• Request and obtain medical records from healthcare providers within strict timeframes.
• Track, document, and store records accurately in secure organizational repositories.
• Contact provider offices and coordinate retrieval methods, including onsite retrieval, secure electronic access, and secure web uploads.
• Prepare hard-copy medical records for conversion into electronic images.
• Communicate with internal teams and external healthcare providers to meet project deadlines.
• Travel occasionally to provider offices, medical facilities, or a Highmark campus to obtain and prepare records.

Requirements

• Three years of healthcare, health insurance, or related experience.
• Proficiency with Microsoft Outlook, Excel, Word, and Visio.
• Experience with medical records, medical terminology, and EMR/EHR systems.
• Working knowledge of HIPAA requirements and protected health information privacy, security, and confidentiality.
• Strong communication, organization, analytical, time-management, and prioritization skills.
• High school diploma or GED; required access forms may include a Social Security number and photo identification.

Nice to have

• Associate degree in Health Information Technology or another healthcare-related field.
• Registered Health Information Technician (RHIT) certification.
• Experience with PDF tools, scanners, flash drives, document repositories, request tracking, and issue logs.

Culture & Benefits

• Remote work arrangement with independent work expected while offsite.
• Occasional travel requirement of 0%–25%.
• Work involves teamwork, integrity, personal responsibility, passion, excellence, and respect.
• Employees must follow company policies, the Code of Business Conduct, HIPAA requirements, and information-security standards.