Care Management Support Specialist I

Location: Remote, United States

Salary: $20.00–$23.00 per hour, depending on location, skills, and experience.

Company

hirify.global provides a personalized health platform combining health plan administration, wellbeing solutions, and care navigation for employers, health plans, and health systems.

What you will do

• Respond to internal and external service requests accurately and within required timeframes.
• Enter and maintain case data and documentation so records remain complete and audit-ready.
• Prepare monthly reports, logs, flyers, and data summaries for operational and leadership review.
• Create, manage, and retrieve invoices while tracking payments, revenue, and expenses.
• Organize project files, task lists, and trackers, and keep daily workloads aligned with productivity, quality, and turnaround requirements.
• Support URAC and NCQA audit readiness, escalate issues appropriately, and protect member and client data under HIPAA requirements.

Requirements

• High school diploma or GED.
• Experience in a medical front office, hospital patient intake, medical claims processing, claims, utilization management, care management, revenue cycle, or related healthcare administrative data.
• Experience preparing operational or leadership reports, summaries, or dashboards.
• Proficiency with Microsoft Office and Adobe products; experience with Airtable and Power BI.
• Accurate data entry at 40 WPM, data analysis capability, and knowledge of finance or bookkeeping terminology.
• Knowledge of medical terminology; ICD-10, CPT, and HCPCS coding is a plus.

Culture & Benefits

• Competitive base salary with full benefits starting on day one.
• Medical and dental coverage, including access to hirify.global solutions.
• Paid time off, mental health support, retirement planning, and financial protection.
• Professional development, career progression, and learning budgets.
• Mission-driven environment focused on diversity, inclusion, and improving health outcomes.