Release of Information Advocate

Location: Boston, Massachusetts, United States; 100% onsite

Salary: $46,500–$50,300 per year

Company

hirify.global conducts cancer research and provides patient care, education, and public health programs.

What you will do

• Serve as department receptionist and respond to inquiries about releasing protected health information.
• Educate patients, attorneys, insurers, and staff on medical record request procedures and authorization requirements.
• Review authorizations, follow up on incomplete requests, and process emergency fax requests.
• Retrieve and release medical records, screen documents for confidential information, and request imaging CDs.
• Enter, edit, and access request data in computerized tracking and electronic health record systems.
• Track productivity and provide daily workload statistics to the manager.

Requirements

• At least one year of experience in a health-related field.
• Experience using medical information systems, computer proficiency, and data-entry skills.
• Knowledge of confidentiality and privacy laws and the ability to protect patient PHI.
• Strong oral communication, interpersonal, organizational, and customer-service skills.
• Ability to work independently and collaboratively in a fast-paced environment, manage multiple priorities, and meet deadlines.
• High school education preferred.

Culture & Benefits

• Inclusive, diverse, and equitable environment focused on compassionate patient care.
• Work alongside clinical and professional staff in a cancer research and care setting.
• Equal opportunity employment with consideration for qualified applicants regardless of protected characteristics.
• Salary decisions consider market conditions, internal equity, experience, skills, and qualifications.