18 дней назад
Director of Sales, Global Account Management
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Director of Sales, Global Account Management (Enterprise SaaS): Building and leading a global account management organization focused on customer expansion, renewals, and strategic enterprise partnerships with an accent on account segmentation, pipeline development, and post-sale growth. Focus on developing managers, mapping technical buying committees, creating scalable forecasting and reporting systems, and improving GRR and NRR.
Company
provides a flexible content operating system that treats content as data, enabling companies to create tailored digital experiences, authoring workflows, and content models across channels.
What you will do
- Build and lead the global existing-customer Account Executive organization.
- Own hiring, onboarding, coaching, career development, and performance for managers and account executives.
- Drive enterprise expansion through renewals, upsells, customer org mapping, and tailored solutions.
- Define account segmentation, customer lifecycle stages, engagement models, and repeatable post-sale plays.
- Build forecasting, pipeline tracking, expansion reporting, and other systems for scalable execution.
- Partner with Product, Marketing, Solutions, and Customer Solutions to connect customer insights with roadmap priorities and retention.
Requirements
- 10+ years of experience in enterprise sales or account management.
- 4+ years of management experience and 2+ years of second-line leadership managing managers.
- Experience owning expansion and renewal targets at portfolio scale.
- Strong ability to build pipelines, structure enterprise expansion, and develop repeatable sales processes.
- Experience growing enterprise revenue with technical buying committees, including CTOs, engineering leaders, and product leaders.
- Strategic, structured, and cross-functional leadership experience in a fast-paced global environment.
Nice to have
- Preference for candidates in the San Francisco Bay Area.
- Experience with developer tools, headless CMS, composable platforms, or digital experience infrastructure.
- Technical fluency with modern software development workflows.
Culture & Benefits
- Flexible, trust-based work environment supporting professional and personal growth.
- Global and multicultural group of colleagues and customers.
- Comprehensive health plans and additional perks.
- Work-life balance supporting individual and family needs.
- Competitive salary, commissions, bonus, and stock options.
- Commitment to diversity, inclusion, and equal employment opportunity.
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