Sr. Document Production Associate (Mon-Fri 3pm-12am)

Location: Columbus, Ohio, USA; onsite, Monday–Friday, 3:00 p.m.–12:00 a.m.

Salary: $17.74–$24.47 per hour

Company

hirify.global provides business support services including document production, administrative support, presentation design, and marketing and communications services for legal, financial, and professional services clients.

What you will do

• Produce, edit, proofread, convert, create, and transcribe client documents according to established procedures.
• Assess job requests, select the appropriate production process, and manage assignments through completion.
• Coordinate document intake and workflow while meeting contracted deadlines and maintaining tracking records.
• Troubleshoot complex software and hardware issues and escalate problems when necessary.
• Perform quality assurance reviews, train junior staff, and support peer teams with proofreading and document preparation.
• Handle confidential information and communicate with clients and colleagues about work status and deadlines.

Requirements

• High school diploma or equivalent; higher education or equivalent work experience is preferred.
• At least 3 years of experience, preferably in a legal, banking, or large corporate environment.
• Advanced proficiency with Microsoft Word, Excel, and PowerPoint, plus strong typing and keyboarding skills.
• Experience with document production, word processing, editing, and document creation software.
• Strong attention to detail, organizational skills, communication skills, customer service ability, and deadline management.
• Ability to work independently and collaboratively, make policy-aligned decisions, and handle confidential documents.

Nice to have

• Knowledge of a legal timekeeping or job tracking system.
• Higher-level education or equivalent additional work experience.

Culture & Benefits

• Full-time employment in a fast-paced, team-oriented environment.
• Medical, dental, and vision coverage.
• Paid time off, disability insurance, life insurance, and parental leave.
• 401(k) plan with company match, tuition assistance, adoption assistance, and employer or partner discounts.
• Additional compensation may include overtime, shift differential, call-in, or standby pay depending on the role.

Hiring process

• Employment offers are contingent on successful completion of a pre-employment background check and drug screen.