Administrative Support Representative (Remote, $15.00/hr)

Location: United States; Remote. Work from home in a designated workspace with company-provided equipment and a reliable internet connection of at least 50 Mbps down/10 Mbps up.

Salary: $15.00 per hour

Company

hirify.global provides health-related services and administers medical necessity and benefits processes.

What you will do

• Coordinate medical necessity review forms between the Medical Necessity/Benefits Administration and Clinical Quality Evaluation departments.
• Research turnaround times, locate or reprint forms, request retransmissions from practitioners, and forward documents for review.
• Call providers and members as required by state regulations, completing at least 100 state-required calls per day.
• Document calls, prepare reports and form bundles, and maintain accurate records in required systems.
• Prepare and transmit Medical Necessity Response Forms by fax or mail using Broadfax, FoxPro, and related workflows.
• Run queries and reports, correct data-entry errors, and comply with applicable policies and standards.

Requirements

• High school diploma or GED certificate.
• Two years of data-entry experience and working knowledge of computers, word processing, and spreadsheets.
• Experience with Microsoft Word and Microsoft Excel.
• Ability to organize, prioritize, multitask, manage time, and maintain accuracy in a changing environment.
• Strong customer service, listening, interpersonal communication, analytical, and problem-solving skills.
• Ability to maintain strict confidentiality and work from home using a reliable internet connection.

Nice to have

• Internal data-entry experience at hirify.global.
• Experience with Microsoft Access.

Culture & Benefits

• Remote training and work-from-home environment.
• Company-provided technology equipment.
• Work requires participation in online video meetings over a stable network.
• Primarily sedentary work involving extended periods of sitting and computer use.