Senior Client Manager (Group Benefits)

Location: United States; Arizona Health, Life and Disability license required or obtainable within 60 days. Onsite and offsite client meetings are required as necessary.

Company

hirify.global provides client-facing group benefits management and insurance consulting services.

What you will do

• Manage day-to-day group benefits accounts and build relationships with clients' HR managers and support staff.
• Handle service issues, research problems, and present timely solutions.
• Prepare RFP bid specifications, collect census and historical data, analyze carrier quotes, and develop client proposals.
• Coordinate new coverage implementations, carrier changes, renewals, paperwork, and internal documentation.
• Prepare employee communications and conduct education and enrollment meetings onsite or via webinar.
• Review contracts, support Form 5500 filing processes, communicate regulatory changes, and maintain electronic client records.

Requirements

• 3+ years of experience in group benefits, including at least 1 year in a Client Manager or similar role.
• Arizona Health, Life and Disability license, or ability to obtain it within 60 days of employment.
• High School Diploma or GED.
• Strong written and verbal communication, public speaking, organization, time management, and multitasking skills.
• Ability to work independently and in cross-functional teams while maintaining accurate documentation.
• Proficiency in Microsoft Outlook, Word, Excel, and PowerPoint.

Nice to have

• Some college or technical training in a related discipline.
• RHU, REBC, CEBS, or CBP continuing education.
• Experience using Applied EPIC.

Culture & Benefits

• Regular interaction with clients, insurance carriers, underwriters, and internal teams.
• Work includes client meetings at customer sites, offsite meetings, and webinars.
• Established policies and procedures support account administration and service delivery.