Claims Representative (Insurance)

Location: Hybrid; flexibility to work from home or an office based on discretion and schedule

Base salary: $39,200–$72,900 per year, with possible performance-based incentives

Company

hirify.global Agency Midwest is a full-service brokerage providing business insurance, employee benefits, private client insurance, and retirement services.

What you will do

• Process and track claims, verify information, report according to client instructions, and maintain data integrity.
• Coordinate communication among clients, claim examiners, insurance carriers, captive managers, and internal teams.
• Handle escrow funding, Medicare and NPDB reporting, credentialing, loss runs, and defense counsel invoice reviews.
• Support Claims Examiners by executing client strategies, processing requested changes, and documenting updates accurately.
• Build client relationships through clear communication, insurance knowledge, cross-functional collaboration, and effective workload management.

Requirements

• 2+ years of claims-handling experience within an insurance agency, carrier, or TPA.
• BA/BS degree in Business, Insurance, or a related field.
• Intermediate proficiency in Microsoft Office Suite.
• Ability to communicate timely and complete information and manage workload effectively.

Culture & Benefits

• Medical, dental, vision, 401K, retirement programs, and employee assistance programs.
• Tuition assistance and career development investment.
• 20 days of paid time off from the start.
• Paid volunteer day, company-organized volunteer events, and charitable donation matching up to $1,000 per year.
• Wellness rewards of up to $750 per year.
• Inclusive, award-winning workplace culture focused on collaboration, belonging, and professional growth.