Education & Enablement Coordinator, Enrollment (Healthcare)

Location: Remote within the lower 48 United States; contractual limitations apply due to access to PHIs.

Pay rate: $28.85 per hour.

Company

hirify.global is a value-based oncology care company using human support, technology, data science, automation, and AI to improve cancer care experiences and outcomes.

What you will do

• Develop training content for virtual and live sessions supporting the Enrollment Team.
• Facilitate live training for new hires and existing team members, including onboarding and continuing education.
• Create and maintain training materials, resources, presentation slides, written job aids, and updates related to products, workflows, processes, and client launches.
• Manage training administration and operational logistics, including module completion, progress, and understanding.
• Listen to member interactions and assess performance against quality standards.
• Partner with the Quality team and attend QA calibration sessions to identify training needs and improve enablement materials and coaching.

Requirements

• 2+ years of experience in training delivery or staff development, including developing and delivering virtual instructor-led training and self-paced module programs.
• Bachelor's Degree.
• Experience working in a fast-paced startup environment.
• Excellent written and verbal communication and presentation skills, including public speaking and facilitation.
• Strong technology skills and the ability to learn new tools quickly and autonomously.
• Ability to build polished training materials, including presentation slides and written job aids.
• Ability to manipulate and analyze data to evaluate training effectiveness using metrics and dashboards.
• Exceptional project management, attention to detail, organizational skills, and the ability to coordinate multiple training initiatives simultaneously.
• Proficiency with Google Suite, Zoom, and Slack.

Nice to have

• Certified Professional in Training Management (CPTM) or similar training certification.
• Knowledge of HIPAA and healthcare compliance standards.
• Understanding of healthcare terminology, patient enrollment workflows, and call center or customer service operations.
• Experience using and building in Learning Management Systems and e-learning authoring tools such as Articulate or Captivate.
• Proficiency in adult instruction, time and classroom management, and adapting to diverse learning needs.

Culture & Benefits

• Patient-first mission focused on making cancer care more connected, compassionate, and accessible.
• Values include acting with members in mind, moving with purpose, and seeking diverse perspectives.
• Cross-functional collaboration with Enrollment Management, Team Leads, HR, Compliance, Operations, and IT.
• Choice of medical, dental, and vision insurance plans.
• Generous vacation policy for full-time employees.
• Commitment to inclusion, diversity of perspectives, and equal opportunity.