Account Manager (Experience in Strategic Government and Border-Management Accounts) / Arabic Speaker

Location: Riyadh, Saudi Arabia; hybrid work with the option to work from home up to 2 days per week, depending on team needs.

Company

hirify.global provides technology and communication solutions for airports, airlines, borders, and transportation and government organizations worldwide.

What you will do

• Own and grow a portfolio of strategic government and border-management accounts in Saudi Arabia.
• Develop account strategies covering customer priorities, stakeholders, contracts, competitive threats, whitespace opportunities, and growth objectives.
• Manage renewals, upsell, cross-sell, net-new opportunities, revenue growth, forecasting, margin protection, customer satisfaction, and cash collection.
• Build trusted relationships with executive sponsors, business owners, technical stakeholders, procurement teams, and operational users.
• Lead customer presentations, executive engagements, governance reviews, escalations, and commercial negotiations.
• Coordinate Business Development, Solution Engineering, Delivery, Customer Success, Legal, Finance, Bid Management, Pricing, and other cross-functional teams.

Requirements

• 8–10 years of successful experience in sales and account management, including strategic account growth, retention, complex opportunities, and revenue and profitability objectives.
• Experience managing complex government or public-sector customers, formal procurement processes, contract management, and long sales cycles.
• Professional fluency in Arabic and English, with the ability to communicate, present, and negotiate in both languages.
• Strong understanding of the Saudi government environment, including procurement practices, organizational protocols, regulations, and stakeholder decision-making.
• Strong financial and commercial acumen, including pricing, margins, contractual obligations, payment terms, revenue risks, and business cases.
• Ability to communicate with C-level executives, build trusted-advisor relationships, coach less-experienced colleagues, and navigate complex stakeholder groups.

Nice to have

• Experience in air transport, border management, digital identity, biometrics, government technology, or national digital-transformation programs.
• Existing relationships within the Saudi government, technology, information, security, or border-management ecosystem.
• Experience managing strategic customers with multiple contracts, solutions, business lines, and delivery stakeholders.
• Experience leading complex solution-selling opportunities involving partners and multiple internal functions.
• Experience supporting government sectors such as Tourism, Hajj and Umrah, sports, and major national programs.

Culture & Benefits

• Hybrid flexibility with work-from-home availability of up to 2 days per week, depending on team needs.
• Flex Day arrangements to adapt the workday to personal plans.
• Flex-Location benefit allowing up to 30 days per year of work from any location in the world.
• Employee Assistance Program and personalized wellbeing support for employees and dependents.
• Professional development through LinkedIn Learning, Microsoft Enterprise Skills Initiative, Pluralsight, Harvard Business Publishing, Stanford programs, and other learning platforms.
• Competitive benefits aligned with the local market and employment status.