Application Analyst II - Collaboration & Productivity Tools Team (Microsoft 365)

Location: Boston, Massachusetts, United States, with occasional onsite work

Salary: $90,900–$101,800 per year

Company

hirify.global is a cancer research and patient care organization focused on advancing treatment, educating physician-researchers, and improving public health.

What you will do

• Own complex application features and modules across design, configuration, testing, deployment, and support.
• Translate business requirements into functional specifications and design application solutions across teams and departments.
• Design and validate integrations, data flows, workflows, and process improvements with engineering and infrastructure teams.
• Develop test plans, coordinate testing and UAT, and validate production readiness across dependencies.
• Resolve complex application issues, lead major incident and problem management activities, and implement preventive fixes.
• Create training programs and documentation, coordinate releases and vendors, support adoption, and mentor junior analysts.

Requirements

• At least four years of IT experience supporting business or clinical systems applications.
• High school, GED, or diploma required; a bachelor's degree in Computer Science, Information Systems, or a related field is preferred.
• Experience gathering requirements, documenting workflows, coordinating UAT, and configuring applications.
• Proficiency with Microsoft 365 and common productivity tools.
• Strong understanding of SDLC and ITIL concepts, with the ability to manage multiple assignments with minimal guidance.
• Healthcare environment experience is preferred; no license or certification is required.

Culture & Benefits

• Hybrid work arrangement with occasional onsite attendance in Boston.
• Inclusive and equitable environment focused on compassionate patient care and public health.
• Work alongside research, clinical, technical, vendor, and cross-functional teams.
• Equal opportunity employment with consideration for applicants from diverse backgrounds.