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1 день назад

RN Nurse Navigator - Care Connect, AHN (Healthcare)

Формат работы
remote (только USA)
Тип работы
fulltime
Английский
b2
Страна
US
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Описание вакансии

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TL;DR
RN Nurse Navigator - Care Connect, AHN (Healthcare): Coordinating patient services through telephone-based nursing assessments, clinical triage, appointment scheduling, and referrals with an accent on multidisciplinary care coordination and patient support. Focus on prioritizing urgent clinical needs, assisting non-clinical staff with nursing questions, and identifying at-risk patients through inbound and outbound call projects.

Location: Remote, but candidates must live within 50 miles of Pittsburgh or Erie, Pennsylvania, United States.

Company

Healthcare organization providing patient services through Allegheny Health Network.

What you will do

  • Serve as the first telephone contact for patients, caregivers, families, referring physicians, and the community.
  • Conduct professional nursing assessments in a high-volume call center and prioritize care according to urgency.
  • Coordinate appointments, referrals, screenings, and supportive services with multidisciplinary teams.
  • Assist non-clinical staff with clinical questions and collaborate with AHN departments and physician offices.
  • Identify at-risk patients and support appropriate screening and care coordination.
  • Handle assigned inbound and outbound call projects and maintain accurate patient and payer information.

Requirements

  • High school diploma or GED.
  • At least one year of nursing experience in the specialty.
  • Current Pennsylvania RN license or current multistate licensure through the enhanced Nurse Licensure Compact.
  • CPR certification.
  • Residence within 50 miles of the Pittsburgh or Erie, Pennsylvania region.
  • Act 34, Act 33, Act 73, and other applicable background clearances may be required.

Nice to have

  • Bachelor's degree in nursing.
  • Experience in an emergency room or ICU, adult medicine or surgery, call center, or telehealth setting.
  • Certification in the area of expertise.
  • Valid Pennsylvania driver's license, if required for the location.
  • Older Adults Protective Services Act clearance, depending on location.

Culture & Benefits

  • Full-time remote work within the specified Pennsylvania geographic area.
  • Work in a collaborative multidisciplinary care environment.
  • Compliance with HIPAA, information security, privacy, and business conduct requirements.
  • Equal employment and accessibility support are provided.

Hiring process

  • Apply through the standard application or use the recruiting assistant for application and interview scheduling.

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