Senior Vendor Performance Manager (Healthcare)

Location: Remote or hybrid; Work At Home in Pennsylvania, United States

Company

hirify.global and enGen operate in the healthcare sector.

What you will do

• Oversee external vendor operations, service quality, productivity, and adherence to service-level agreement metrics.
• Manage complex and escalated operational issues and recommend business process improvements.
• Represent operational needs in vendor governance and support contract negotiations, renewals, and compliance documentation.
• Manage invoices, payments, purchase orders, budgets, and monthly actual-versus-budget reporting.
• Develop vendor strategies and lead the creation or modification of operating models.
• Coach and develop peers and vendor staff while collaborating with client relationship, procurement, and leadership teams.

Requirements

• Bachelor's degree in Business, Finance/Accounting, Health Care Management, Economics, or a related field, or six years of relevant experience in lieu of a degree.
• Five years of experience in vendor management, vendor operations, financial reporting, or budget management.
• Critical thinking, strong communication, organization, time management, and multitasking skills.
• Ability to assess situations, provide recommendations, interact with leaders, and work effectively in a matrixed organization.
• Computer literacy, including Microsoft Office Suite, and experience with process development and oversight.

Culture & Benefits

• Remote or hybrid work arrangement.
• Travel requirement of 0%–25%.
• Work includes collaboration with vendors, procurement, client relationship teams, and organizational leadership.
• Role requires compliance with healthcare privacy, information security, legal, and business conduct policies.