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10 дней назад

Co-Op, IT Support Professional (IT) Summer 2027

18 - 20$
Формат работы
onsite
Тип работы
fulltime
Грейд
trainee
Английский
b2
Страна
US
Вакансия из списка Hirify.GlobalВакансия из Hirify Global, списка международных tech-компаний
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Описание вакансии

Текст:
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TL;DR
Co-Op, IT Support Professional (IT) Summer 2027 (Microsoft 365/Windows): Providing day-to-day technical support for workplace systems and users while assisting with hardware, software, networking, and IT infrastructure projects. Focus on troubleshooting Microsoft 365 applications and workstations, managing permissions and file system security, and communicating technical guidance to technical and non-technical users.

Location: East Syracuse, New York, United States; full-time onsite co-op for the Summer 2027 term from May through early August.

Salary: $18.24–$20.27 per hour. A sign-on bonus may help offset housing expenses for students living outside the typical commuting distance.

Company

hirify.global is a defense and security company developing advanced technology and systems for the U.S. Armed Forces, the Federal Aviation Administration, and commercial and international partners.

What you will do

  • Provide daily technical support for Microsoft 365 applications, including Teams, Outlook, SharePoint, OneDrive, and Office Suite.
  • Install, configure, and troubleshoot laptops, desktops, workstations, and basic network and system issues.
  • Help maintain data integrity, file system security, permissions, and Microsoft 365 access under guidance.
  • Research hardware and software solutions and support IT infrastructure and technology projects.
  • Explain technical information clearly and provide basic user training and guidance.

Requirements

  • Must be a U.S. citizen, permanent resident, or protected individual under 8 U.S.C. 1324b(a)(3).
  • Currently enrolled in an associate or bachelor's degree program in Information Technology, Computer Science, or a related field.
  • General understanding of Windows-based systems and basic troubleshooting.
  • Familiarity with Microsoft 365 applications and basic networking fundamentals, including TCP/IP, routing, and VPN.
  • Strong written and verbal communication, organization, customer service, and follow-up skills.
  • Must pass a pre-employment drug screen.

Nice to have

  • Exposure to Active Directory concepts.

Culture & Benefits

  • Full-time summer co-op assignment from May through early August 2027.
  • Hourly compensation with a potential sign-on bonus for eligible students with housing expenses.
  • Opportunities to gain hands-on experience supporting local operations and enterprise-wide IT initiatives.
  • Work environment focused on diversity, career development, and work-life balance.

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