Co-Op, IT Support Professional (Microsoft 365)

Location: East Syracuse, New York, United States; onsite

Salary: $18.24–$20.27 per hour

Company

hirify.global is a defense and security company developing advanced technology and systems for the U.S. Armed Forces, the Federal Aviation Administration, and commercial and international partners.

What you will do

• Provide daily technical support for Microsoft 365 applications, including Teams, Outlook, SharePoint, OneDrive, and Office Suite.
• Install, configure, and troubleshoot laptops, desktops, workstations, and basic network and system issues.
• Maintain data integrity, file-system security, and Microsoft 365 permissions and access under guidance.
• Research hardware and software solutions and support ongoing IT infrastructure projects.
• Communicate technical information and provide basic training to technical and non-technical users.

Requirements

• Currently enrolled in an associate or bachelor's degree program in Information Technology, Computer Science, or a related field.
• General understanding of Windows-based systems and basic troubleshooting.
• Familiarity with Microsoft 365 applications and basic networking fundamentals, including TCP/IP, routing, and VPN.
• Strong written and verbal communication, organization, customer service, and follow-up skills.
• Must be a U.S. citizen, permanent resident, or protected individual under 8 U.S.C. 1324b(a)(3).
• Pre-employment drug screening is required.

Nice to have

• Exposure to Active Directory concepts.

Culture & Benefits

• Full-time Winter/Spring 2027 co-op assignment from January through early May.
• Sign-on bonus available to offset housing expenses for students living outside the typical commuting distance.
• Focus on career development, diversity, and work-life balance.
• Affirmative Action and Equal Employment Opportunity employer.