Field Reimbursement Manager, Dermatology - TX - Johnson & Johnson HCS, Inc.

Location: Field-based in Lubbock, Texas, covering Lubbock, Abilene, Amarillo, El Paso, and Southern New Mexico; permanent residence in the listed territory is required. The role requires up to 50% travel and up to 50% on-site work with healthcare providers.

Company

Johnson & Johnson MedTech develops healthcare and pharmaceutical solutions, including Innovative Medicine therapies focused on improving patient treatment experiences.

What you will do

• Educate healthcare providers and office staff on product coverage, prior authorizations, appeals, claims, reimbursement, coding, and payer procedures.
• Provide field-based reimbursement and access support, resolve patient access and affordability issues, and address complex coverage scenarios.
• Collaborate with sales representatives, key account managers, managed care colleagues, and internal medical, marketing, compliance, and patient-support functions.
• Build trust-based relationships across assigned immunology accounts and serve as the local reimbursement subject-matter expert.
• Manage territory logistics, routing, account planning, and market knowledge across pharmacy and medical benefits.
• Support practices and patients through hub and specialty distribution channels while following all legal, ethical, and compliance standards.

Requirements

• Bachelor’s degree, preferably in healthcare, business, or public administration.
• Minimum of 5 years of relevant professional experience in account management, reimbursement, managed care, revenue cycle, or provider-office operations.
• Experience with pharmacy and medical or buy-and-bill benefits, coding, billing, prior authorization, and appeals.
• Experience working with patient-support hub services and building relationships across healthcare organizations.
• Valid US driver’s license, compliant driving record, and ability to maintain up to 50% travel.
• Permanent residence in the listed territory and authorization to work in the United States are required.

Nice to have

• Immunology disease-state experience.
• Advanced degree or certifications in prior authorization, billing, or coding.
• Knowledge of Medicare, Medicaid, private payer initiatives, and pharmaceutical reimbursement policy.
• Experience with Salesforce CRM, Microsoft Word, and Excel.
• Interest in emerging technologies such as AI.

Culture & Benefits

• Work within a patient-focused Patient Engagement and Customer Solutions organization.
• Collaborate across a matrix organization and multiple healthcare functions.
• Operate under established legal, ethical, compliance, and training standards.
• Inclusive workplace with equal employment opportunity and applicant accommodation support.