Career Planner (Workforce Solutions)

Location: Milwaukee, Wisconsin, USA; potential to go hybrid. The role includes occasional travel to customers' homes, training providers' sites, and employment sites.

Salary: $21.00–$25.00 per hour

Company

hirify.global provides workforce training, consulting, management, administrative services, and employment programs for job seekers and employers.

What you will do

• Interview customers to assess service needs, occupational interests, employment opportunities, and training requirements.
• Coach job seekers on presenting themselves effectively and securing employment or further occupational information.
• Develop, implement, update, and maintain individual employment and placement plans.
• Manage a comprehensive caseload, coordinate service providers, and provide ongoing case management and employment services.
• Refer customers to jobs, training, education programs, workshops, assessments, and internal services.
• Document customer interactions, maintain compliant case files, prepare reports, and support employment retention.

Requirements

• Bachelor's degree in social services, human resources, communications, business, or equivalent experience.
• At least two years of experience in staffing, recruiting, or workforce development, including one year using computer systems for data entry and data review.
• Strong verbal and written communication, interpersonal, customer service, teamwork, and computer skills.
• Knowledge of employment and recruiting practices, employability assessment, program policies, business practices, and industry sectors.
• Basic computer literacy, Internet and Microsoft Office proficiency, and keyboarding skills.
• Valid driver's license and adequate vehicle insurance coverage.

Nice to have

• Previous workforce development or case management experience.
• Bilingual ability.

Culture & Benefits

• Human-centered workforce services focused on helping customers achieve self-sustaining employment.
• Commitment to extreme customer service, inclusion, and equitable access.
• Equal opportunity workplace with professional growth and development opportunities.
• Primarily office-based work with potential hybrid flexibility and occasional travel.