Senior UX Researcher, Mixed Methods

Location: Remote within the United States, with quarterly travel for multiple days to a corporate office or strategic onX location.

Salary: $154,000–$180,000 upon hire, plus a 10% annual performance bonus and common share options.

Company

onX builds technology and outdoor products that help people confidently explore the outdoors across Hunt, Offroad, Backcountry, and Fish.

What you will do

• Plan and independently conduct qualitative and quantitative research across the full product lifecycle.
• Choose appropriate research methods while balancing speed, rigor, tradeoffs, and credibility.
• Build customer and product knowledge, identify research opportunities, and influence product strategy and priorities.
• Partner with Product, Design, Data Science, Business Intelligence, and Marketing to translate findings into decisions and next steps.
• Conduct interviews, usability tests, diary studies, surveys, and multi-phase mixed-method studies.
• Integrate qualitative, quantitative, behavioral, and customer-experience data to identify patterns and measure UX at scale.

Requirements

• Eight years of relevant experience, including at least five years in UX, product, or consumer research.
• Portfolio, work samples, or case studies demonstrating independent mixed-method research and product or business impact.
• Bachelor’s, master’s, or PhD in Psychology, Human Factors, Human-Computer Interaction, Anthropology, a related field, or equivalent experience.
• Fluency in qualitative and quantitative research, including interviews, usability testing, diary studies, survey design, sampling, data-quality assessment, and descriptive and inferential statistics.
• Experience with UX measurement and Voice of Customer practices, strong communication, collaboration, and the ability to manage multiple research efforts.
• Permanent US work authorization is required. Ability to travel quarterly for multiple days to a corporate office or strategic onX location is also required.

Nice to have

• Experience in democratized or enabled research environments.
• Experience with R, Python, data analysis, or visualization tools.
• Advanced statistics such as regression, factor analysis, or cluster analysis.
• Advanced survey methods such as MaxDiff, conjoint, or Van Westendorp pricing.
• Enthusiasm for outdoor activities and how people explore the outdoors.

Culture & Benefits

• Distributed workforce with regular in-person collaboration through regional Basecamps.
• Autonomy supported by clear goals, priorities, structure, and feedback.
• Health benefits, including a no-monthly-cost medical plan.
• Paid parental leave, 401(k) matching, flexible time away, paid holidays, annual bonuses, and equity.
• Company-wide outdoor adventures and funds supporting an active lifestyle.