Product Researcher (AI)

Location: Remote, United States

Salary: $115,000–$140,000 for Tier 3, $130,000–$155,000 for Tier 2, or $150,000–$170,000 for Tier 1 locations including the NYC metro and San Francisco, depending on experience and geographic location.

Company

hirify.global develops workforce learning and career growth solutions for frontline employees and managers through enterprise partnerships.

What you will do

• Plan, conduct, and synthesize qualitative and quantitative research across product, curriculum, market, and industry questions.
• Run usability tests and early-stage discovery studies to identify user pain points and opportunities.
• Monitor released features and curriculum using user data, surveys, interviews, and session replays.
• Build and maintain a network of subject matter expert advisors, including sourcing, screening, scheduling, and compensation.
• Organize research repositories and findings so they remain accessible to the wider organization.
• Translate research insights into product, curriculum, and go-to-market priorities while serving as a voice of the customer.

Requirements

• 3+ years of experience in research, data, insights, consulting, venture or impact investing, user research, or a similar field.
• Comfort working with limited information and applying qualitative and quantitative research methods.
• Experience synthesizing research into actionable insights for decision-making teams.
• Experience designing or implementing research operations, including repositories, survey platforms, recruitment networks, transcription, or tagging tools.
• Experience working in a startup or on a small team with loosely defined requirements and strong ownership.
• Must be based in the United States for the remote role.

Nice to have

• Knowledge of or experience researching financial services or frontline workers.
• Experience using current AI tools for product research and design, including work supporting an AI-driven knowledge base and design system.

Culture & Benefits

• Remote-first culture with a transparent, social, and feedback-oriented working environment.
• Flexible paid time off, 13 paid holidays, and generous paid parental leave.
• Comprehensive medical, dental, and vision coverage, plus life and disability insurance.
• Flexible spending account, employee assistance program, wellbeing apps, and discounted pet insurance.
• Annual professional development budget and company-provided laptop.
• 401(k) plan and meaningful work with strong ownership and strategic impact.