Senior Manager, User Experience Research (AI)

Location: Oakland, California, United States; hybrid schedule with office attendance on Monday, Wednesday, and Thursday and work-from-home option on Tuesday and Friday.

Salary: $195,000–$246,000 per year, plus equity and benefits.

Company

hirify.global provides an AI-powered litigation and investigation management platform that helps legal teams analyze large volumes of electronic evidence and identify critical facts.

What you will do

• Set the user research strategy and quarterly roadmap in line with product and business priorities.
• Lead strategic research projects on how legal professionals evaluate, use, and build trust in AI workflows.
• Synthesize complex findings into narratives and durable artifacts that influence product strategy and executive decisions.
• Manage and develop a small research team while maintaining high standards for research quality and accountability.
• Partner with Product, Engineering, Marketing, and Data Science leaders to incorporate customer evidence into decisions.
• Build self-service frameworks, AI-enabled tools, and operational systems that scale research while preserving rigor.

Requirements

• At least 8 years of user research experience shaping strategy for complex B2B SaaS, enterprise, data-heavy, or regulated products.
• Experience leading or managing researchers and mentoring research team members.
• Expertise in mixed-methods research, including qualitative research, quantitative methods, and product analytics.
• Strong synthesis, storytelling, communication, prioritization, and cross-functional influence skills.
• Portfolio or body of work demonstrating research impact on product outcomes, including artifacts such as personas, journey maps, or empathy maps.
• Must be authorized to work in the United States without restrictions; hirify.global does not sponsor F-1 visas, including OPT, for this role.

Nice to have

• Experience researching how users collaborate with AI and make high-stakes decisions alongside AI systems.

Culture & Benefits

• Structured onboarding and a design-led product culture focused on integrity, long-term thinking, and customer empathy.
• Medical, dental, and vision coverage, flexible spending accounts, mental health support, parental leave, and life and disability insurance.
• 401(k) plan with company matching of up to 4% of eligible annual compensation.
• Paid vacation, federal holidays, sick leave, and additional company-wide days off.
• Annual learning and development budget, professional membership support, home internet reimbursement, and desk setup stipend.
• Catered lunches, snacks, and company events at the office.