Associate Director, Relationship Management (ESG)

Location: Hybrid in North America; candidates must live within a commutable distance of the local office and work in the office 2 days per week.

Salary: $93,486–$116,858 per year, with holidays and benefits in accordance with local regulations.

Company

Global non-profit organization operating an independent environmental disclosure system that provides data to support environmental, investment, lending, and policy decisions.

What you will do

• Manage relationships with high-profile strategic customers across corporate and financial institution segments.
• Drive customer renewals, retention, cross-selling, and greenfield sales opportunities.
• Develop and present customer proposals and customized solutions aligned with client needs and the organization’s value proposition.
• Develop renewal plans, set targets, monitor performance, and negotiate licenses and contracts.
• Maintain market intelligence, pipeline management, forecasting, D365 records, and performance reporting.
• Represent the organization at industry events and collaborate across teams to maintain a complete customer picture.

Requirements

• Demonstrable experience in renewals, customer retention, sales, or a related field, preferably in ESG, sustainability, or the environmental sector.
• Proven record of achieving sales targets and driving business growth.
• Experience selling to financial or non-financial corporates and understanding internal purchase decision-makers.
• Strong relationship-building, communication, negotiation, presentation, and customer needs analysis skills.
• Relevant degree or equivalent experience.
• Fluency in one or more local languages.

Culture & Benefits

• Work in a global, inclusive, and respectful organization focused on environmental transparency and Earth-positive decisions.
• Holidays and benefits are provided in accordance with local regulations.
• Participate in regular one-to-one meetings and performance and development conversations.
• Contribute to knowledge sharing, continuous improvement, and cross-team collaboration.

Hiring process

• Submit a CV in English through the application form.
• Applications are reviewed on a rolling basis.
• The application deadline is 10 October 2026, with an expected start as soon as possible.