Marking Administrator (Education)

Location: Manchester, United Kingdom; hybrid working with a minimum of two days per week in the office

Salary: £24,000–£26,200 per year

Company

hirify.global is a UK provider of academic qualifications, delivering marking and assessment services for millions of exam papers each year.

What you will do

• Prepare and coordinate examiners and associates to support accurate and timely marking.
• Build relationships with associates through phone, email, Puzzel, and CRM, providing guidance and customer support.
• Monitor progress reports, manage data, resolve issues, and escalate risks to keep marking delivery on track.
• Train and lead small groups of temporary staff during peak marking periods.
• Support compliant marking processes, project work, team meetings, and collaboration with internal operational teams.
• Contribute to continuous improvement and process-focused work outside live marking periods.

Requirements

• Strong organisational skills with the ability to manage multiple tasks and deadlines.
• Clear communication, customer-focused service, adaptability, and resilience.
• Attention to detail and a strong focus on quality, compliance, and performance standards.
• Confidence leading and supporting small teams while working independently and collaboratively.
• Strong IT skills for navigating multiple systems, managing data, solving problems, and supporting delivery.
• Proactive ownership of decisions, continuous improvement, and personal development.

Culture & Benefits

• Meaningful work supporting fair and accurate results for learners and educators.
• Supportive and collaborative team environment.
• Opportunities to develop skills and broaden experience.
• Flexible hybrid working arrangements to support work-life balance.
• Inclusive workplace with opportunities for people from diverse backgrounds and experiences.

Hiring process

• Submit a CV and cover letter by 23:59 on Friday 9 October.
• Interviews are scheduled during the week commencing 19 October at the Manchester office.
• Anticipated start date: Monday 9 November 2026.