Customer On-Site

Location: Cincinnati, OH, United States; hybrid arrangement with required in-person candidate tours several times per week

Salary: $20–$25 per hour plus performance-based incentives.

Company

hirify.global coordinates workforce operations between workers and client sites in warehouse and logistics environments.

What you will do

• Run candidate tours at the facility at least four times per week, vet candidates, collect headshots, conduct drug tests, and maintain candidate records.
• Coordinate worker onboarding, introductions, first-day check-ins, schedules, and onboarding materials.
• Build relationships with site supervisors, HR contacts, workers, and internal operations teams.
• Conduct worker check-ins, support attendance and performance, answer clock-in and pay questions, and escalate issues.
• Respond to client communications, manage incidents, resolve site challenges, and communicate staffing updates.
• Support in-person recruiting, collect referrals, and identify account growth opportunities.

Requirements

• High school diploma or equivalent required; an associate's or bachelor's degree is preferred.
• English required.
• Availability for 20–40 hours per week, including in-person candidate tours several times per week and responsiveness to client emails between 9 a.m. and 9 p.m.
• 1–2 or more years of experience in operations or customer-facing environments such as staffing, manufacturing, warehouse, retail, food service, teaching, or on-site coordination.
• Strong interpersonal, verbal, and written communication skills, with a professional and presentable customer-facing manner.
• Organized, detail-oriented, proactive, approachable, and comfortable working in fast-paced warehouse environments.

Culture & Benefits

• Flexible part-time to full-time schedule of 20–40 hours per week.
• Much of the work outside facility tours can be completed remotely.
• Competitive hourly base pay with performance-based incentives tied to attendance, shift completion, and account health.
• Fast-paced, relationship-driven work with workers, site leadership, and internal operations teams.