Patient Service Representative Float Team - Immediate Care of South Nashua - 20 Hours - Foundation Medical Partners (Healthcare)

Location: Nashua, New Hampshire, United States; onsite. Work schedule: Fridays from 9:00 a.m. to 7:00 p.m. and every other weekend from 9:00 a.m. to 6:00 p.m.

Company

hirify.global includes Southern New Hampshire Health and Foundation Medical Partners, providing hospital and multispecialty healthcare services across southern New Hampshire and northern Massachusetts.

What you will do

• Greet, register, check in, and check out patients and visitors.
• Answer calls, provide information, and schedule appointments.
• Manage referrals, authorizations, insurance information, copayments, and daily reconciliation.
• Process, scan, index, and maintain registration forms, consent documents, and medical records.
• Coordinate interpreter services and communicate with patients, families, providers, and colleagues.
• Follow HIPAA and organizational policies, support process improvements, and provide coverage for other staff.

Requirements

• High school diploma or equivalent required.
• Knowledge of reception functions, clinic procedures, and administrative workflows.
• Basic computer skills and proficiency with Microsoft Office applications.
• Strong organization, time management, multitasking, communication, and attention-to-detail skills.
• Ability to work independently and collaboratively while adapting to changing priorities.
• Professional, compassionate, customer-focused approach with the ability to maintain patient confidentiality.

Nice to have

• Previous customer service experience.
• Knowledge of medical terminology.

Culture & Benefits

• Part-time employees are eligible for health, dental, prescription, and vision coverage.
• Life insurance, short- and long-term disability coverage, and flexible spending accounts.
• 403(b) retirement savings plan.
• Tuition reimbursement and a nursing student loan paydown program.
• Paid training and education courses supporting career progression.
• Work in a patient-centered healthcare organization with a Magnet-designated hospital.