One Stop Operator

Location: Oklahoma City, Oklahoma, USA; office location in Central, Oklahoma. The role requires 50% travel.

Salary: USD 52,000–54,000 annually

Company

hirify.global provides workforce training, consulting, management, and administrative services, including employment support, employer talent pipelines, and statewide training programs.

What you will do

• Lead and develop Workforce Center teams and oversee daily American Job Center operations.
• Implement customer-flow standards, service delivery models, and referral processes across partner organizations.
• Coordinate workforce programs, including Wagner-Peyser, RESEA, Universal Services, and community partnerships.
• Manage outreach, events, trainings, pop-up services, and public information sessions.
• Monitor facilities, safety, computer lab coverage, phone routing, staff training, and customer satisfaction.
• Track performance, contract requirements, compliance, deliverables, and operational objectives.

Requirements

• Bachelor's degree in Business Administration, Psychology, Social Services, or a related field, or equivalent experience.
• At least five years of service-industry experience, including three years in supervisory and operations management roles.
• Project management, organizational, personnel, problem-solving, data analysis, communication, and customer service skills.
• Strong technical skills, including proficiency with Microsoft Office Suite.
• Valid driver's license and adequate vehicle insurance coverage.
• Ability to work in Oklahoma and travel 50% of the time.

Culture & Benefits

• Human-centered workforce solutions focused on employment access and customer outcomes.
• Work with employers, community partners, supportive service organizations, and public workforce agencies.
• Commitment to accountability, continuous improvement, equal opportunity, and professional growth.
• Support for multilingual, blind and visually impaired, deaf, and hard-of-hearing customers through interpretation and translation services.