Senior Provider Relations Coordinator (Healthcare)

Location: Albuquerque, New Mexico, United States; hybrid schedule with 3 days in the office and 2 days working from home

Base pay: $41,700–$92,800 annually, with eligibility for an annual incentive bonus plan.

Company

hirify.global is a purpose-driven health insurance organization that invests in employee development and provides a comprehensive total rewards package.

What you will do

• Assist practitioners with claims, pricing, coding, contract, and provider service issues.
• Partner with internal departments to evaluate and resolve provider, contract, and operational concerns.
• Support provider network administration, including provider data maintenance and contract updates.
• Manage complex provider inquiries and coordinate issue resolution across teams.
• Support provider recruitment, onboarding, training, and retention efforts.
• Assist with staff training and mentoring when needed.

Requirements

• Bachelor’s degree and 2 years of managed care operations experience handling independent work, or 6 years of relevant experience.
• Experience supporting provider network operations, analyzing data, preparing reports, and tracking operational trends.
• Experience reviewing and maintaining provider policies, procedures, communications, and operational documentation accurately.
• Strong organizational, planning, and time management abilities.
• Proficiency with Microsoft Office, including Excel, Word, and PowerPoint.

Culture & Benefits

• Curated professional development plans and opportunities for career growth.
• Health and wellness benefits, 401(k) savings plan, and pension plan.
• Paid time off, paid parental leave, paid holidays, disability insurance, and supplemental life insurance.
• Employee assistance program and tuition reimbursement.
• Additional incentives as part of the total rewards package.