Global Sales Process Owner

Location: Milan, Italy; hybrid work options

Salary: €70,000–€90,000 gross per year, plus a non-guaranteed bonus subject to plan terms, eligibility, performance, and achievement.

Company

NIQ is a global consumer intelligence company providing consumer buying insights through advanced analytics and technology platforms across more than 100 markets.

What you will do

• Own the design, optimization, governance, and documentation of global Lead-to-Order and Quote-to-Cash sales processes.
• Partner with Sales, Marketing, Commercial Operations, Finance, IT, product owners, business analysts, and external vendors on digital sales transformation.
• Simplify and harmonize customer-centric workflows across regions and commercial segments.
• Improve seller productivity, customer experience, operational effectiveness, and CRM process consistency.
• Apply process design methodologies such as Lean Six Sigma, design thinking, and storyboarding.
• Support change management, training, and adoption of new processes and platforms.

Requirements

• 8–10 years of experience in global sales process ownership and optimization across Lead-to-Order or Lead-to-Cash domains.
• Experience implementing consistent global CRM processes and managing automation impacts on sales teams.
• Deep CRM expertise covering Sales Cloud, CPQ, incentive compensation, analytics, and contract lifecycle management.
• Knowledge of sales methodologies such as MEDDICC, Challenger, SPIN, or BANT.
• Strong stakeholder management, consensus building, and execution skills across diverse global teams.
• Ability to translate business requirements into actionable outcomes in ambiguous environments.

Culture & Benefits

• Flexible working environment and hybrid work options.
• Flexible working hours.
• Comprehensive onboarding and internal training programs.
• Access to LinkedIn Learning and other learning platforms.
• Volunteer time off, Employee Assistance Program, and staff and team events.