Global Sales Process Owner (CRM)

Location: London, United Kingdom; hybrid work options available.

Salary: GBP 70,000–90,000 gross per year, plus a potential non-guaranteed bonus.

Company

hirify.global is a global consumer intelligence company delivering consumer buying insights through analytics and technology platforms across more than 100 markets.

What you will do

• Own the design, optimization, governance, and documentation of global Lead-to-Order and Quote-to-Cash sales processes.
• Harmonize customer-centric sales workflows and reduce complexity across regions and commercial segments.
• Partner with Sales, Marketing, Commercial Operations, Finance, IT, product owners, technical business analysts, and external vendors.
• Define and maintain the technology roadmap for digital sales transformation and supporting technical architecture.
• Improve seller productivity, customer experience, and operational effectiveness through process and platform optimization.
• Support training, change initiatives, and adoption of new processes across the business.

Requirements

• 8–10 years of experience in global sales process ownership and optimization across Lead-to-Order or Lead-to-Cash domains.
• Deep CRM expertise covering Sales Cloud, CPQ, incentive compensation, analytics, and contract lifecycle management.
• Experience implementing consistent CRM processes globally and applying process modeling techniques such as design thinking and storyboarding.
• Knowledge of sales methodologies including MEDDICC, Challenger, SPIN, or BANT.
• Strong stakeholder management, influence, consensus building, and execution skills across diverse global teams.
• Experience assessing process automation impacts and translating business requirements into measurable outcomes.

Nice to have

• Experience with Lean Six Sigma or similar advanced process improvement methodologies.
• Knowledge of industry-standard sales process practices.

Culture & Benefits

• Hybrid work options and flexible working hours.
• Comprehensive onboarding and internal training programs.
• Access to LinkedIn Learning and other learning platforms.
• Volunteer time off and an Employee Assistance Program.
• Staff and team events.