Senior Ad Ops Manager (Podcast Advertising)

Location: Sydney, Australia; office presence required Tuesday, Wednesday, and Thursday, with candidates located within commuting distance. Monday and Friday are optional office days, with occasional attendance potentially required.

Company

Podcast technology and marketplace business connecting creators, advertisers, and listeners across podcast apps and listening platforms.

What you will do

• Oversee trafficking and end-to-end delivery of host-read, dynamically inserted, programmatic, sponsorship, branded podcast, and video campaigns.
• Ensure campaigns meet contractual commitments, delivery targets, financial goals, platform standards, and brand-safety requirements.
• Build scalable workflows spanning sales, campaign booking, creative, trafficking, delivery, reporting, and billing.
• Resolve underdelivery, tracking discrepancies, creative issues, targeting problems, feed errors, and reporting mismatches with Ad Tech and Engineering.
• Partner with Sales, Revenue, Finance, Product, and Engineering to improve execution and support commercial growth across Australia and New Zealand.
• Lead and mentor the local Ad Ops team while supporting the Managing Director and global Ad Ops stakeholders.

Requirements

• Proven experience managing the full post-sales lifecycle for advertisers and creators, including campaign operations, automation, and structured workflows.
• Strong experience collaborating with Sales leadership across Australia and New Zealand on Ad Ops processes, product launches, and evolving tools.
• Experience project-managing Ad Operations initiatives and partnering with Product Managers and Engineering on platform development.
• Hands-on experience with end-of-month billing, reconciliation, financial discrepancies, and complex client queries.
• Specialist knowledge of troubleshooting direct, programmatic guaranteed, PMP, and video delivery channels, including targeting and measurement solutions.
• Experience with ad servers, SSP platforms, DSP integrations, tracking tools, deal setup, inventory forecasting, and sell-through analysis.

Nice to have

• Experience mentoring Ad Ops team members on technical and operational tasks.
• Experience maintaining training documentation and enforcing process consistency across internal and vendor teams.

Culture & Benefits

• Trust-based and flexible working environment with a strong focus on autonomy and continuous improvement.
• Inclusive and caring culture committed to equal opportunity and employee visibility.
• Global organization with remote teams and cross-functional collaboration.

Hiring process

• Application-based recruitment process; further stages are not specified in the posting.