Customer Value Advisor (SaaS)

Location: United Kingdom

Company

hirify.global provides strategic portfolio management and connected work solutions that help organizations align strategy, investments, resources, and execution. Its platform is powered by enterprise AI and serves more than 3,000 customers globally.

What you will do

• Own the economic buyer relationship across a portfolio of enterprise accounts from forecast through renewal and beyond.
• Build executive-level relationships with C-suite and VP stakeholders and lead business reviews connecting outcomes to hirify.global investment value.
• Drive adoption and value realization against commitments made during the sales process.
• Identify and advance expansion opportunities with Account Executives.
• Engage during pre-sale for strategic accounts to ensure continuity through go-live.
• Develop customer champions, source referrals, and communicate customer feedback internally.

Requirements

• 5+ years of experience as a strategic Customer Success Manager or Account Executive.
• Experience managing deal sizes of $250K+ ACV.
• Demonstrated executive presence and experience leading C-suite conversations.
• Experience delivering or participating in value realization reviews or executive business reviews.
• Strong commercial judgment, communication, and interpersonal skills.
• Must be located in the United Kingdom.

Nice to have

• 2–4 years of management consulting experience.
• Value Engineering experience at a peer SaaS company such as Salesforce, SAP, or ServiceNow.

Culture & Benefits

• Global work environment with flexible work hours and environment.
• Four company-wide paid Unplugged Days annually.
• Generous region-dependent paid time off.
• Region-specific parental leave, retirement, medical, wellness, and remote work support.
• Paid volunteering time, employee referral bonuses, office lunches for hybrid team members, and social events.